Having Difficult Conversations We all dread having conversations where we have to deliver difficult messages to our teams or colleagues, usually because we worry emotions will get in the way. In this session you will learn the following:
•Understanding the amygdala hijack and why we and others lose our tempers
•Techniques to remain in control
•How to structure a conversation
•Feedback models
•How to close the conversation
We work with professional actors and you have the opportunity to practice a conversation with feedback from experts. You will approach difficult conversations with tried and tested skills and by the end of the day have the confidence to know you can stay calm and focussed.
Coaching
We run a suite of coaching services for clients that include:
Executive coaching for leaders and managers
Career coaching for anyone who is thinking of developing their career in a new way or moving into a more senior position
Coaching for New Managers covering a number of challenges for new managers such as self-management, personal and organisational value alignment, developing stakeholder relationships, growing resilience and managing performance in others
Group Coaching where a group of colleagues bring issues to discuss in a safe and confidential space whilst learning coaching and facilitation techniques
